Frequently Asked Questions
- What about Packet Pick-up? Will be located at Anytime Fitness, 248 Park Street, Azle, Texas
- When is Packet Pick-up? Friday, November 1st - 12 noon - 6:00 pm
- May I register at Packet Pick-up or on race day? Yes, both will be available.
- Will you allow someone else to pick up my packet for me? Yes. We are nice that way.
- How long will the course be open? We will leave the timing stand up until the last finisher crosses the line or 2 hours have passed.
- What happens if it rains on race day? You will get wet. Severe weather will be reviewed and the call will be made by race directors.
- Why does my GPS read slightly higher or lower distance than the course indicates? This is typical. The following link should help explain any discrepancy.
A. The event still occurs:
We do not offer refunds if you are unable to participate in the event. We have always implemented this no refund policy. If you are unable to travel, become ill, have a family illness or emergency, or decide not to participate there are NO REFUNDS. This policy is consistent with most races across the country and we encourage you to respect the refund policy. The planning and production of this event incurs costs for rent, storage, utilities, insurance, staff, marketing, medals, t-shirts, bibs, etc. months in advance of the event. Some of these costs are fixed and many of these costs are based on rates and trends of registered runners. When you register, we are counting on you and your fee to help us remain open and produce the event.
B. The event is cancelled race day or race weekend due to weather, Acts of God, or other public emergency situations:
We do not offer refunds if the event is cancelled on race day or race weekend due to weather, Acts of God, or other public emergency situations. We have always implemented this no refund policy. This policy is consistent with most races across the country and we encourage you to respect the refund policy. The planning and production of this event incurs costs for rent, storage, utilities, insurance, staff, marketing, medals, t-shirts, bibs, etc. months in advance of the event. If the event is not able to occur at the time of the event or race weekend due to these uncontrollable circumstances, we are not able to refund you. Our goal is always to hold the event rain or shine, hot or cold, as long as your safety, the safety or our staff, volunteers, vendors and municipalities is not jeopardized.
C. The event is cancelled by government agencies in advance due to COVID-19 or other similar public health concerns:
Participants will be able to participate in a virtual race. Packet pickup will remain the same and runners will upload their runs through Strava or RunKeeper.
Questions? Email the Race Directors: [email protected]